Full Title: Communication Skills for Success
Language of Instruction:English
Module Code:COMM B7008
 
Credits: 5
Valid From:Semester 1 - 2014/15 ( September 2014 )
Module Delivered in 8 programme(s)
Module Description:The aim of this module is to support the Student while they make the successful transition to a new learning environment. Ways of enhancing student motivation and employ-ability will be identified. This encourages clarification and attainment of the student's personal objectives through a process of planning, experience and reflection. The module will therefore instill in the student the value of personal development and self management and provide the knowledge, skills and competencies to provide a professional career plan for the hospitality/event industry.
Learning Outcomes:
On successful completion of this module the learner should be able to
  1. Identify and develop different learning styles and apply effective techniques to ensure maximum benefit from the learning environment.
  2. Foster independent thinking skills and thus improve the learning process
  3. Interpret the value of information, identify available and appropriate resources. To 'Give Credit where Credit is Due'; to be able to apply correct methods of citation and understand the issues surrounding academic integrity eg.plagiarism
  4. Recognise the importance of self awareness and acquire the skills of self appraisal in order to deal confidently with difficult situations in a learning and work environment
  5. Summarise a knowledge of Communication methods and in particular apply the skills necessary for successful practice of written communication in Higher Education
 

Module Content & Assessment

Indicative Content
Learning To Learn
Learning Skills: Learning Styles (To identify individual learning styles, and be able to apply that knowledge to maximise their learning experience); Learning Cycles; Learning Experiences. Apply Critical thinking Skills to learning. Time Management: Organisational skills; Planning; Prioritizing; Procrastination; Preparing for work based learning. Making the most of your learning environment: Note taking; Completing assignments; Exam techniques
Information Skills
Advanced induction to library Information sources and information types. Searching techniques, databases, e-journals. Evaluating resources. Citation, copyright and plagiarism. Introduction to Mahara e-Portfolio System.
Personal skills for coping with life and work
Importance of self-awareness; Ethics, values and attitudes; Self-assessment; Confidence and self-esteem; Self motivation; Individual needs and expectations; Self-discipline and grooming; Identifying career paths in the industry and devising a personal career plan
Communication Methods
Communication process. Introduction to methods of Communication: Written; Oral; Aural and Non-Verbal. Effective writing: Use of English - Grammar, spelling, punctuation, vocabulary, style and tone. Basic business correspondence - correct email protocol; letter writing
Assessment Breakdown%
Course Work100.00%

Full Time

Course Work
Assessment Type Assessment Description Outcome addressed % of total Marks Out Of Pass Marks Assessment Date Duration
Continuous Assessment Students will successfully complete key communication competencies eg. review of academic paper; essay writing; correct email protocol; letter writing; Assessment will be formative. None 50.00 0 0 Every Second Week 0
Portfolio Students will create a personal e- portfolio that will be a repository for research and personal development. This will be in integrated assessment with the Introduction to Industry Module. 1,4 30.00 0 0 Week 10 0
Performance Evaluation Participation in class, this includes attendance, contributions to group discussions, workshops and completion of e-learning resource and reflective journaling. 2,4 20.00 0 0 Every Week 0
No Project
No Practical
No End of Module Formal Examination
Reassessment Requirement
No repeat examination
Reassessment of this module will be offered solely on the basis of coursework and a repeat examination will not be offered.

DKIT reserves the right to alter the nature and timings of assessment

 

Module Workload & Resources

Workload: Full Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture Class room based 2.00 Every Week 2.00
Tutorial This approach develops students’ basic academic skills (e.g. identification and evaluation of relevant resources, effective communication both orally and in writing, effective time-management, critical self-assessment) and offers the opportunity for formative assessment 1.00 Every Week 1.00
Independent Study E- learning resource designed to help students develop the study skills they need to succeed. Students are encouraged to complete a wide variety of interactive activities, tests and assessments, to keep personal notes, tags and a learning journal. The learning experience is therefore highly personalised and focused on their individual needs. 3.00 Every Week 3.00
Directed Reading Readings as directed by the lecturer in preparation for class 3.00 Every Week 3.00
Total Weekly Learner Workload 9.00
Total Weekly Contact Hours 3.00
Workload: Part Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture Class room based 2.00 Every Week 2.00
Tutorial This approach develops students’ basic academic skills (e.g. identification and evaluation of relevant resources, effective communication both orally and in writing, effective time-management, critical self-assessment) and offers the opportunity for formative assessment 1.00 Every Week 1.00
Independent Study E- learning resource designed to help students develop the study skills they need to succeed. Students are encouraged to complete a wide variety of interactive activities, tests and assessments, to keep personal notes, tags and a learning journal. The learning experience is therefore highly personalised and focused on their individual needs. 3.00 Every Week 3.00
Directed Reading Readings as directed by the lecturer in preparation for class 3.00 Every Week 3.00
Total Weekly Learner Workload 9.00
Total Weekly Contact Hours 3.00
Resources
Recommended Book Resources
  • DKIT 2010, CREDIT WHERE CREDIT IS DUE, DKIT
  • Cotrell, S. 2013, The Study Skills Handbook, 4th Ed., Palgrave Macmillan UK [ISBN: 9781137289254]
  • Cotrell, S. 2013, The Study Skills Handbook (Simplified Chinese Language Edition), Palgrave Macmillan UK [ISBN: 9780230362468]
  • Cotrell, S. 2010, Skills for Success Personal Development and Employability, 2nd Ed., Palgrave Macmillan UK [ISBN: 9780230250185]
  • Levent Altinay,L., Paraskevas A. 2007, Planning Research in Hospitality & Tourism, Butterworth-Heinemann UK [ISBN: 978-0750681100]
  • Mc Clave, H.J. 2008, Communications For Business, 4th Revised Ed., Ed., Gill Macmillan Ireland [ISBN: 978-0717144556]
Supplementary Book Resources
  • Clayton, M. 2011, Brilliant Stress Management: How to Manage Stress in Any Situation (Brilliant Lifeskills), Pearson Life UK [ISBN: 978-0273750543]
  • Hasson, G. 2011, Brilliant Communication Skills: What the Best Communicators Know, Do and Say (Brilliant Business), Pearson Life UK [ISBN: 978-0273761747]
This module does not have any article/paper resources
Other Resources

Module Delivered in

Programme Code Programme Semester Delivery
DK_BCULA_7 Bachelor of Arts in Culinary Arts 1 Mandatory
DK_BEVNT_7 Bachelor of Arts in Event Management 1 Mandatory
DK_BHPMG_7 Bachelor of Arts in Hospitality Management 1 Mandatory
DK_HCULA_6 Higher Certificate in Arts in Culinary Arts 1 Mandatory
650 Higher Certificate in Arts in Event Studies 1 Mandatory
DK_BFOMB_6 Higher Certificate in Arts in Front Office Management and Business Administration 1 Mandatory
653 Higher Certificate in Arts in Hospitality Skills (Exit Award) 1 Mandatory
DK_HHOST_6 Higher Certificate in Arts in Hospitality Studies 1 Mandatory