Full Title:Communication and Interpersonal Skills
Language of Instruction:English
Module Code:COMM N8007
Credits: 5
Valid From:Semester 1 - 2015/16 ( September 2015 )
Module Delivered in 3 programme(s)
Module Description:This module will equip the student with the communication and interpersonal skills necessary to care for women and their families during pregnancy, birth and the puerperium. The student midwife will develop the skills necessary to communicate effectively with the multidisciplinary team
Learning Outcomes:
On successful completion of this module the learner should be able to
  1. Discuss and demonstrate the characteristics of active listening
  2. Evaluate the factors that impact on the development of relationships
  3. Consider how culture, race, education and social class may impact on communication
  4. Discuss how the midwife can foster trusting partnerships with women and their families
  5. Demonstrate respect and tolerance for diverse and opposing viewpoints.
  6. Understand and discuss the principles of effective communication and assertiveness skills. Discuss methods of recording of midwifery practice and the use of communication tools (ISBARS).

Module Content & Assessment

Indicative Content
Communication skills. Active listening skills
Verbal communication skills. Practice active listening skills. Principles of effective verbal communication-Use of language/jargon. Questioning skills, open-ended statements, timing, volume, pitch. Consideration of non-English speakers.
Non-Verbal communication skills.
Principles of effective non-verbal communication, body language, gestures, orientation, consideration of culture and race.
Personal space
Contact touch, therapeutic touch, cultural implications
Impact of values.
Beliefs and attitudes on communication. Culturally sensitive communication. Communicating in difficult circumstances.
Establishing effective communication.
Partnerships with women, babies and their families. Relationships with the health care team.
Communicating with women with special needs.
Women with learning difficulties. Women who are physically disabled
Assertiveness skills.
Introduction to conflict management skills
Communicating and recording midwifery practice.
The use of communication tools (ISBARS)
Assessment Breakdown%
Course Work100.00%

Full Time

Course Work
Assessment Type Assessment Description Outcome addressed % of total Marks Out Of Pass Marks Assessment Date Duration
Continuous Assessment Learning outcomes will be assessed by means of a team presentation (role-play) on identified aspects of communication and interpersonal skills 1,2,3,4,5,6 100.00 0 0 Sem 1 End 0
No Project
No Practical
No End of Module Formal Examination
Reassessment Requirement
No repeat examination
Reassessment of this module will be offered solely on the basis of coursework and a repeat examination will not be offered.
Reassessment Description
If a student fails in the group assessment, a repeat assessment will be necessary in order to pass the module.

DKIT reserves the right to alter the nature and timings of assessment


Module Workload & Resources

Workload: Full Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture This module will normally be delivered over 10 weeks 3.00 Every Week 3.00
Directed Reading The student will be guided on further reading to enhance this module 30.00 Once per semester 2.00
Independent Study No Description 55.00 Once per semester 3.67
Total Weekly Learner Workload 8.67
Total Weekly Contact Hours 3.00
This course has no Part Time workload.
Recommended Book Resources
  • An Bord Altranis 2002, Recording Clinical Practice. Guidance to Nurses and Midwives, An Bord Altrainis Dublin
  • Bach, S. Grant, A. (Eds) 2015, Communication and Interpersonal Skills in Nursing. Transforming Nursing Practice, 3rd ed Ed., Learning Matters Ltd UK
  • Burnard, P., Gill, P. 2008, Cultuire, Communication and Nursing: A Multicultural Guide, Pearson Education London
  • Crawford, P. Brown, B. Bonham, P. 2006, Communication in Clinical Settings. Foundations in Nursing and Health Care, NelsonThornes Wolters Kluwer Business UK
  • Ellis, R., Gates, B., Kenworthy, N. 2003, Interepersonal Communication in Nursing. Theory and Practice, 2nd ed Ed., Churchill Livingstone. London.
  • Kirkham, M. 2010, The Midwife-Mother Relationship, 2nd Ed Ed., Palgrave Macmillan UK
  • Koprowska, J. 2014, Communication and Interpersonal Skills in Social Work (Transforming Social Work Practice)., 4th ed Ed., Learning Matters. London
  • Riley, J. 2012, Communication in Nursing., 7th ed Ed., Mosby Elsevier. USA.
  • Sully, P. Dallas,J. 2010, Essential Communication Skills for Nursing and Midwifery, 2nd ed Ed., Mosby London
This module does not have any article/paper resources
Other Resources
  • Journal: British Journal of Midwifery.

Module Delivered in

Programme Code Programme Semester Delivery
DK_NMWIF_8 Bachelor of Science (Honours) in Midwifery 3 Mandatory
nocode24 Bachelor of Science in Health Studies (Midwifery) Exit Award 3 Mandatory
nocode25 Higher Certificate in Science in Health Studies (Midwifery) Exit Award 3 Mandatory